Refund & Cancellation Policy

Last Updated: August 9, 2026

Thank you for purchasing digital products from MyDigitalHub.

Our products include digital eBooks, PDFs, guides, templates, and other downloadable digital products. Due to the nature of digital products, purchases are generally non-refundable once the product has been successfully delivered or accessed.

1. Refund Eligibility

A refund may be considered in the following situations:

  • You were charged more than once for the same order.
  • Your payment was successful but the purchased product was not delivered.
  • You are unable to download or access the purchased product due to a genuine technical issue.
  • Another genuine issue is identified and approved by MyDigitalHub.

2. Non-Refundable Situations

Refunds are generally not available for:

  • Change of mind after purchase.
  • Accidental purchase.
  • Dissatisfaction after downloading or accessing the product.
  • Failure to read the product description before purchase.
  • Personal preference regarding the content, format, or design of the product.

3. Technical Issues

If you cannot download or access your purchased product because of a technical problem, please contact us.

We will make reasonable efforts to resolve the issue or provide access to the purchased product.

4. Duplicate Payment

If you have been charged more than once for the same product, please provide your order and payment details. After verification, the duplicate payment may be eligible for a refund.

5. Refund Processing

If a refund is approved, it will normally be processed through the original payment method.

The time required for the refund to reach your account may depend on your bank or payment service provider.

6. How to Request a Refund

To request a refund, please provide:

  • Your Name
  • Order ID
  • Email Address used for the purchase
  • Date of Purchase
  • Reason for the refund request
  • Payment details or screenshot, if required

We will review your request and respond within a reasonable period.

7. Cancellation

Because digital products may be delivered immediately after payment, an order generally cannot be cancelled once the product has been delivered or access has been provided.

8. Policy Updates

MyDigitalHub reserves the right to update or modify this Refund & Cancellation Policy at any time. Any changes will be published on this page.

By purchasing a digital product from MyDigitalHub, you acknowledge that you have read and understood this Refund & Cancellation Policy.

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